Multi-Channel Contact Center
Unified AI across all channels
Contact Center Babu is a multi-channel contact center AI that handles phone, email, chat, and SMS interactions with unified context and routing. It provides a seamless customer experience across all touchpoints.
Multi-Channel Support
Handle customer interactions across phone, email, chat, SMS, and social media from a single platform.
Unified Context
Maintain complete customer context across all channels for personalized, consistent experiences.
Smart Routing
Intelligently route conversations to the right agent or department based on intent and complexity.
Performance Analytics
Track performance metrics across all channels with comprehensive analytics and reporting.